All Articles
Frequently Asked Questions
Answers to the most common questions about Reco, covering setup, tracking, recommendations, components, and settings.
FAQInstalling the Tracking Pixel
Learn how to install, manage, and monitor the Reco tracking pixel on your Shopify store.
Tracking & DataUnderstanding Your Analytics Dashboard
Learn how to read and use the Reco analytics dashboard to monitor your store's performance.
Tracking & DataSetting Up Reco: Step-by-Step Guide
A complete walkthrough of the 6 steps to get Reco up and running on your Shopify store.
Getting StartedAdding the Widget to Your Shopify Theme
Learn how to add, position, and manage the Reco recommendation widget in your Shopify theme.
Getting StartedSyncing Your Product Catalog
Understand how product catalog syncing works and why it matters for accurate recommendations.
Tracking & DataImporting Historical Order Data
Learn how to import your Shopify order history to generate recommendations from day one.
Tracking & DataGetting Started with Reco
Learn what Reco does, how it works, and how it can boost your store's conversions with social proof recommendations.
Getting StartedGlobal Default vs Product-Specific Components
Understand how Global Default and product-specific components work together to control your recommendation widgets.
Components & WidgetsCreating Your First Component
Learn how to create your first recommendation component and get the widget showing on your product pages.
Components & WidgetsChoosing Your Attribution Mode
Understand the difference between Per Session and Per Order Quantity attribution modes and which is right for your store.
Settings & ConfigurationCustomising Widget Appearance
A complete guide to customising the colours, badges, and card styling of your Reco recommendation widget.
Components & WidgetsRecommendation Scope: Same Type vs All Products
Learn when to use same product type or all product types for your recommendation scope.
Components & WidgetsManaging Historical Data Settings
Learn how to import, manage, and configure historical order data for better recommendations.
Settings & Configuration